Refund policy

1440 LIVING

Refund Policy

Most of our products (shirts, hats, journals, mugs, koozies, candles, and wine glasses) are made-to-order through our print-on-demand partners, Printful and Printify. Because each item is custom-printed specifically for you after you place your order, we're unable to accept returns or exchanges for reasons such as incorrect size selection, change of mind, or general dissatisfaction with color or fit, unless the item is defective or damaged.

We want you to love what you receive. If your item arrives damaged, defective, or misprinted, or if you received the wrong item, contact us within 30 days of delivery at gina@1440living.com with your order number and a photo of the issue.

●        Items fulfilled by Printful are eligible for a free reprint or refund under Printful's return policy when the issue is reported within 30 days of delivery with photo evidence.

●        Items fulfilled by Printify are eligible for a free reprint or refund under Printify's return policy when the issue is reported within 30 days of delivery with photo evidence. No physical return of the damaged item is required.

Once we verify the issue with the relevant fulfillment partner, we'll arrange a free replacement or a full refund, your choice.

Please double check your size, color, and personalization details before completing your order, since these are printed specifically for you and cannot be modified once production begins. Neither Printful nor Printify accepts returns or refunds for items ordered in the wrong size or color, or for buyer's remorse, so we're unable to offer these either. If an error was made on our end or by our fulfillment partners (wrong item shipped, printing mistake), we'll correct it at no cost to you.

If your order hasn't arrived within the estimated delivery window, contact us at gina@1440living.com and we'll track it down with the relevant fulfillment partner and make it right.

Because all items are custom-printed to order, we're unable to accept returns, exchanges, or offer refunds for buyer's remorse, incorrect size ordered, or personalization details submitted incorrectly by the customer. We also cannot accept returns on sale items or gift cards.

Approved refunds (for damaged, defective, or lost items) are issued to your original payment method within 10 business days of approval. Please allow additional time for your bank or credit card company to post the refund. If more than 15 business days have passed since approval and you haven't received your refund, contact us at gina@1440living.com.